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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A pop-up window will open. It contains thorough information about all the actions that you can carry out on the page in question. Each context menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide collection of instructional videos clarifying how to work with our hosting Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly get to know our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you need, take a glance at our extensive FAQ section, which comprises questions asked by actual clients and provides practical solutions. We constantly update our FAQ section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can contact our great team of support engineers available 24-7 and ready to help you with any issue. Each support ticket you send will be responded to in less than 60 minutes (the average support ticket response time is approximately 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 188437

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com