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About Us


Being a web hosting client can be embarrassing - you often need to deal with server downtimes and a piteous and sluggish technical support service. To top it off, you need to log at least in two admin interfaces in order to administer your domains, billing transactions and your website itself. When we started Xgen Hosting, we tried to change all that.

A New Hosting Approach

The web hosting Control Panel is the part of the hosting platform that the clients actually see. And 90% of the hosting providers out there utilize the very same hosting Control Panel - cPanel. We, though, consider cPanel to be time-worn and tough to work with - it simply gets in the way of our work. This is why we decided to build a different hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look & feel and offers billing, domain and website management possibilities, so you can administer all aspects of your Internet presence from one location. On top of that, it has a drag 'n' drop File Manager, so you won't have to use a 3rd-party FTP client. Our tests have verified that the Hepsia Control Panel works three times as fast as other Control Panels! We have also created a web hosting Control Panel demo - you can check for yourself how Hepsia works.

A Stable Hosting Platform

Your website must be visible online. This is why we rely on exceptional-quality web hosting servers driven by the time-proven mix of Linux and Apache. We are also partnering with 4 world-class data center facilities where you can host your site. This permits us to offer a 99.9% network uptime guarantee.

A Customer-Centered Approach

Last, but most surely not least - we are there for you! We have Live Chat technicians who are there to reply to all your pre-sale queries and to help you fix minor technological issues. We have a first-class 24-7-365 client support service. We offer a one-hour support ticket response time guarantee, but in the majority of situations our techs respond to support tickets in no more than twenty minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 188437

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

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